PactSafe
All Systems Operational

About This Site

Welcome to PactSafe's status page. Here you'll be able to monitor the availability of our API's and peripheral services that power our platform. Questions? Email engineering [at] pactsafe.com and we'll get back to you quickly!

PactSafe User Interface ? Operational
PactSafe REST API ? Operational
PactSafe Activity API ? Operational
PactSafe Outbound Emails ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
REST API Response Time
Fetching
Activity API Response Time
Fetching
Past Incidents
Aug 17, 2017

No incidents reported today.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017
Resolved - Systems are back online and operational at this point. We will be writing up a post-mortem to summarize our **top priorities** and next steps to address these database issues in the immediate term.
Aug 8, 21:51 UTC
Monitoring - We've brought our primary database back online after restarting and are monitoring performance closely until we get systems back to normal.
Aug 8, 21:39 UTC
Update - We're currently pulling the logs to ensure we have a record of details behind the errors that caused our primary database to erroneously cycle. Upon doing this, we'll restart our database servers in attempt to bring all databases back online, which takes approximately 5-10 minutes. We'll keep monitoring and will update this incident upon completion of the restarts.
Aug 8, 21:32 UTC
Identified - Our primary database is having an issue based upon the number of connections attempting to connect to our replicas. We're currently cycling through restarting the databases and should have an update on their success or failure shortly.
Aug 8, 21:23 UTC
Investigating - We're currently seeing some intermittent degraded performance on our primary database. This may be causing issues logging into the application and will cause issues in creating & signing requests.
Aug 8, 21:16 UTC
Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

Aug 3, 2017

No incidents reported.