PactSafe
All Systems Operational

About This Site

Welcome to PactSafe's status page. Here you'll be able to monitor the availability of our API's and peripheral services that power our platform. Questions? Email engineering [at] pactsafe.com and we'll get back to you quickly!

PactSafe User Interface   ? Operational
PactSafe REST API   ? Operational
PactSafe Activity API   ? Operational
PactSafe Outbound Emails   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
REST API Response Time
Fetching
Activity API Response Time
Fetching
Past Incidents
Oct 19, 2017

No incidents reported today.

Oct 18, 2017
Resolved - This incident has been resolved.
Oct 18, 18:29 UTC
Monitoring - We're seeing everything coming back online and are monitoring all core services to ensure we're back to normal.
Oct 18, 18:21 UTC
Update - Activity API is back online and we're starting to see the User Interface start to come back online.
Oct 18, 18:20 UTC
Update - We're starting to see about half of all Activity API calls coming back online. We're still working to resolve the User Interface/Signing portion of our application.
Oct 18, 18:17 UTC
Update - We're currently in the process of rolling back the security/authentication update we made to our database late last night and should start to see a resolution shortly.
Oct 18, 18:07 UTC
Update - The issue has been identified and a fix is being implemented.
Oct 18, 17:58 UTC
Identified - We believe we've isolated the incident to an update we made in securing our database last night. We're currently reverting this change to see if this resolves the issue.
Oct 18, 17:58 UTC
Investigating - We're currently experiencing an outage with our Activity API, which is affecting authentication and authorization into the application. We are currently investigating and working to resolve ASAP.
Oct 18, 17:55 UTC
Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.