All Systems Operational
About This Site
Welcome to the status page for Ironclad Clickwrap. Here you'll be able to monitor the availability of our API's and peripheral services that power our platform. Questions? Email support@ironcladhq.com and we'll get back to you quickly!
Application User Interface
Operational
Frontend user interface for PactSafe users to manage the resources in their account, such as contracts, clickwrap groups and signers
Service Availability
Operational
Frontend user interface for viewing, editing, publishing and other administrative activities within PactSafe
Authentication
Operational
User authentication via email and password configured locally with PactSafe
Editor (HTML)
Operational
Frontend user interface for editing templates within the PactSafe application
Editor (PDF)
Operational
Frontend user interface for editing PDF templates within the PactSafe application
REST API
Operational
Authenticated REST API for interacting with a PactSafe account
Service Availability
Operational
General endpoints and services available via the REST API
Authentication (OAuth 2.0)
Operational
Authentication to the REST API using OAuth 2.0 client credentials
Activity API
Operational
Dedicated API for tracking acceptance and related legal events
Service Availability
Operational
General endpoints and services available via the Activity API
Acceptance Tracking via Send
Operational
Capturing acceptance via request to the Activity API "/send" endpoint
Acceptance Tracking via SMS
Operational
Capturing acceptance via inbound SMS or text message reply.
Legal Centers
Operational
Legal Center pages published and hosted by PactSafe for displaying public contracts
Hosting Availability
Operational
Legal Center pages hosted and served by PactSafe
Custom Domains with SSL
Operational
Hosting Legal Centers at a custom domain, which includes a valid SSL certificate
Embedded Clickwrap Groups
Operational
Groups of contracts that can be embedded within an app or website to display contracts and capture acceptance via clickwrap
Capturing Acceptance
Operational
Capturing acceptance on clickwrap groups that are embedded within an external application or website
Loading & Displaying Published Groups
Operational
Loading published clickwrap groups to display / embed within an app or website
Fetching & Rendering Dynamic Groups
Operational
On-demand rendering of clickwrap groups that accept render data for dynamic token replacement
Delivering Confirmation Emails to Signers
Operational
Delivering an email to the signer as a confirmation of their acceptance of a clickwrap group
Delivering Notification Emails to Users
Operational
Delivering an email to PactSafe users as a notification that a signer recently accepted a clickwrap group
Electronic Records of Acceptance
Operational
Services related to the generation or export of electronic records of acceptance
Generate PDF Records (On-Demand)
Operational
Generating an electronic record of acceptance formatted as a PDF file at any point in time
Generate PDF Records (Async)
Operational
Generating an electronic record of acceptance formatted as a PDF file asynchronously, and notifying the requestor of progress via webhook
Share Records via Email
Operational
Send an email to the signer associated with an acceptance event, which contains a link to download the electronic record of acceptance formatted as a PDF. This email can be triggered automatically or on-demand
Scheduled Nightly Exports
Operational
Nightly jobs that generate and export acceptance record files to a specified backup location
Outbound Webhooks
Operational
Event-based messages sent from PactSafe to an external endpoint
Activity (All)
Operational
Signer activity of any type is captured
Activity (Agreed)
Operational
Signer activity of type "agreed" is captured
Request Complete
Operational
Signature Request is completed by all signers
Request Sent
Operational
Signature Request is delivered to one or many signers
Request Signed
Operational
Signature Request is completed by a single signer
Version Published
Operational
Draft version of a contract is published
Delivery
Operational
Outbound messages or notifications delivered by the Clickwrap platform
Email
Operational
Outbound email delivery.
SMS
Operational
Outbound SMS or text messages.
Inbound
Operational
Inbound notifications about the delivery status of a message
Export Services
Operational
Services for extracting data in-bulk from the PactSafe system
Activity Export (CSV)
Operational
Bulk export of activity data formatted as a CSV file
Signers Export (CSV)
Operational
Bulk export of signer data formatted as a CSV file
Personalized Contracts Export (CSV)
Operational
Bulk export of personalized contract data formatted as a CSV file
SSO
Operational
Authentication mechanisms using a federated identity provider or external identity service
Okta
Operational
Single-Sign On authentication into Clickwrap using Okta as the federated identity provider
Google
Operational
Single-Sign On authentication into Clickwrap using Google as the federated identity provider
Custom SSO
Operational
Single-Sign On authentication into Clickwrap using Custom SSO as the federated identity provider
SendGrid API v3
Operational
SendGrid Event Webhook
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.