Welcome to the status page for Ironclad Clickwrap. Here you'll be able to monitor the availability of our API's and peripheral services that power our platform. Questions? Email support@ironcladhq.com and we'll get back to you quickly!
Application User Interface
Frontend user interface for PactSafe users to manage the resources in their account, such as contracts, clickwrap groups and signers
Operational
90 days ago
100.0
% uptime
Today
Service Availability
Frontend user interface for viewing, editing, publishing and other administrative activities within PactSafe
Operational
90 days ago
100.0
% uptime
Today
Authentication
User authentication via email and password configured locally with PactSafe
Operational
90 days ago
100.0
% uptime
Today
Editor (HTML)
Frontend user interface for editing templates within the PactSafe application
Operational
90 days ago
100.0
% uptime
Today
Editor (PDF)
Frontend user interface for editing PDF templates within the PactSafe application
Operational
90 days ago
100.0
% uptime
Today
REST API
Authenticated REST API for interacting with a PactSafe account
Operational
90 days ago
100.0
% uptime
Today
Service Availability
General endpoints and services available via the REST API
Operational
90 days ago
100.0
% uptime
Today
Authentication (OAuth 2.0)
Authentication to the REST API using OAuth 2.0 client credentials
Operational
90 days ago
100.0
% uptime
Today
Activity API
Dedicated API for tracking acceptance and related legal events
Operational
90 days ago
100.0
% uptime
Today
Service Availability
General endpoints and services available via the Activity API
Operational
90 days ago
100.0
% uptime
Today
Acceptance Tracking via Send
Capturing acceptance via request to the Activity API "/send" endpoint
Operational
90 days ago
100.0
% uptime
Today
Acceptance Tracking via SMS
Capturing acceptance via inbound SMS or text message reply.
Operational
90 days ago
100.0
% uptime
Today
Legal Centers
Legal Center pages published and hosted by PactSafe for displaying public contracts
Operational
90 days ago
100.0
% uptime
Today
Hosting Availability
Legal Center pages hosted and served by PactSafe
Operational
90 days ago
100.0
% uptime
Today
Custom Domains with SSL
Hosting Legal Centers at a custom domain, which includes a valid SSL certificate
Operational
90 days ago
100.0
% uptime
Today
Embedded Clickwrap Groups
Groups of contracts that can be embedded within an app or website to display contracts and capture acceptance via clickwrap
Operational
90 days ago
100.0
% uptime
Today
Capturing Acceptance
Capturing acceptance on clickwrap groups that are embedded within an external application or website
Operational
90 days ago
100.0
% uptime
Today
Loading & Displaying Published Groups
Loading published clickwrap groups to display / embed within an app or website
Operational
90 days ago
100.0
% uptime
Today
Fetching & Rendering Dynamic Groups
On-demand rendering of clickwrap groups that accept render data for dynamic token replacement
Operational
90 days ago
100.0
% uptime
Today
Delivering Confirmation Emails to Signers
Delivering an email to the signer as a confirmation of their acceptance of a clickwrap group
Operational
90 days ago
100.0
% uptime
Today
Delivering Notification Emails to Users
Delivering an email to PactSafe users as a notification that a signer recently accepted a clickwrap group
Operational
90 days ago
100.0
% uptime
Today
Electronic Records of Acceptance
Services related to the generation or export of electronic records of acceptance
Operational
90 days ago
100.0
% uptime
Today
Generate PDF Records (On-Demand)
Generating an electronic record of acceptance formatted as a PDF file at any point in time
Operational
90 days ago
100.0
% uptime
Today
Generate PDF Records (Async)
Generating an electronic record of acceptance formatted as a PDF file asynchronously, and notifying the requestor of progress via webhook
Operational
90 days ago
100.0
% uptime
Today
Share Records via Email
Send an email to the signer associated with an acceptance event, which contains a link to download the electronic record of acceptance formatted as a PDF. This email can be triggered automatically or on-demand
Operational
90 days ago
100.0
% uptime
Today
Scheduled Nightly Exports
Nightly jobs that generate and export acceptance record files to a specified backup location
Operational
90 days ago
100.0
% uptime
Today
Outbound Webhooks
Event-based messages sent from PactSafe to an external endpoint
Operational
90 days ago
100.0
% uptime
Today
Activity (All)
Signer activity of any type is captured
Operational
90 days ago
100.0
% uptime
Today
Activity (Agreed)
Signer activity of type "agreed" is captured
Operational
90 days ago
100.0
% uptime
Today
Request Complete
Signature Request is completed by all signers
Operational
90 days ago
100.0
% uptime
Today
Request Sent
Signature Request is delivered to one or many signers
Operational
90 days ago
100.0
% uptime
Today
Request Signed
Signature Request is completed by a single signer
Operational
90 days ago
100.0
% uptime
Today
Version Published
Draft version of a contract is published
Operational
90 days ago
100.0
% uptime
Today
Delivery
Outbound messages or notifications delivered by the Clickwrap platform
Operational
90 days ago
100.0
% uptime
Today
Email
Outbound email delivery.
Operational
90 days ago
100.0
% uptime
Today
SMS
Outbound SMS or text messages.
Operational
90 days ago
100.0
% uptime
Today
Inbound
Inbound notifications about the delivery status of a message
Operational
90 days ago
100.0
% uptime
Today
Export Services
Services for extracting data in-bulk from the PactSafe system
Operational
90 days ago
100.0
% uptime
Today
Activity Export (CSV)
Bulk export of activity data formatted as a CSV file
Operational
90 days ago
100.0
% uptime
Today
Signers Export (CSV)
Bulk export of signer data formatted as a CSV file
Operational
90 days ago
100.0
% uptime
Today
Personalized Contracts Export (CSV)
Bulk export of personalized contract data formatted as a CSV file
Operational
90 days ago
100.0
% uptime
Today
SSO
Authentication mechanisms using a federated identity provider or external identity service
Operational
90 days ago
100.0
% uptime
Today
Okta
Single-Sign On authentication into Clickwrap using Okta as the federated identity provider
Operational
90 days ago
100.0
% uptime
Today
Google
Single-Sign On authentication into Clickwrap using Google as the federated identity provider
Operational
90 days ago
100.0
% uptime
Today
Custom SSO
Single-Sign On authentication into Clickwrap using Custom SSO as the federated identity provider
Operational
90 days ago
100.0
% uptime
Today
SendGrid API v3
Operational
SendGrid Event Webhook
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.