Salesforce integration experiencing sync issues
Incident Report for PactSafe
Resolved
Everything should be good. Let us know if you are experiencing sync issues with Salesforce by emailing help@pactsafe.com.
Posted 11 days ago. Jul 13, 2019 - 02:33 UTC
Monitoring
We have rolled back changes. Things should be returning to normal and data should begin syncing shortly.
Posted 11 days ago. Jul 13, 2019 - 02:02 UTC
Identified
The issue has been identified and changes will be rolled back shortly.
Posted 11 days ago. Jul 13, 2019 - 00:09 UTC
Investigating
We are currently experiencing an issue with our processing engine that synchronizes data into Salesforce contracts.

This is only affecting customers using the Salesforce integration with PactSafe. It would be preventing users from populating data from Salesforce into a contract.

No other services are impacted.
Posted 11 days ago. Jul 12, 2019 - 23:31 UTC
This incident affected: PactSafe User Interface and PactSafe REST API.