Issue with notification and caching service for Activity API

Incident Report for Ironclad Clickwrap

Resolved

At approximately 3:24pm EST, Ironclad Clickwrap experienced an incident where the service we use to cache, process notifications, and deliver webhooks ran into an out of memory issue. The cluster was upgraded and service was restored at 8:05pm.

Posted Dec 07, 2021 - 20:38 EST

This incident affected: Delivery (Email) and Outbound Webhooks (Activity (All), Activity (Agreed), Request Complete, Request Sent, Request Signed, Version Published).