We believe all Legal Center sites to be resolved at this point. If you continue to have any more issues, please reach out to Ironclad Customer Support.
Posted Jun 27, 2022 - 12:27 EDT
Update
We have redeployed all Legal Centers with the fix in place and are currently monitoring all customer Legal Centers coming back online.
Posted Jun 27, 2022 - 12:26 EDT
Update
Around 75% of customers are back online, and we are still working to correct the remainder of Legal Center domains and should have the rest online shortly.
Posted Jun 27, 2022 - 12:14 EDT
Update
We've updated the incident to reflect that some custom domains are also affected.
Posted Jun 27, 2022 - 11:43 EDT
Monitoring
It appears that old configurations were deployed to our CDN distributions, which in many cases has resulted in expired SSL certs being assigned. We are rolling out a fix to update all Legal Centers affected currently.
Posted Jun 27, 2022 - 11:26 EDT
Investigating
This morning, we noticed an issue that was preventing a number of Legal Centers hosted on pactsafe.io to show an alert about the connection not being private/secure. Our engineering team is currently investigating the issue and working to resolve.
Posted Jun 27, 2022 - 11:11 EDT
This incident affected: Legal Centers (Hosting Availability, Custom Domains with SSL).