Issue with signing SmartPacts
Incident Report for Ironclad Clickwrap
We’ve rolled back the change and will fix and test a patch to production. All SmartPacts are currently back online.
Posted Aug 13, 2019 - 08:58 EDT
We have rolled back a change we deployed to production yesterday to temporarily resolve signing issues. We are working through a fix and will be testing shortly.
Posted Aug 13, 2019 - 08:46 EDT
We are currently investigating an issue that is affecting the signing of SmartPacts in PactSafe. All API, esignatures, and clickwraps are otherwise being processed and our interface is accessible. We'll post an update soon as we have a fix identified.
Posted Aug 13, 2019 - 08:36 EDT
This incident affected: Application User Interface (Service Availability).