Application dashboard seeing an unusual amount of errors

Incident Report for Ironclad Clickwrap

Resolved

Servers did restart and are now back to normal. We apologize for the brief issue with the service and hope it didn't cause a major inconvenience.

Posted Aug 26, 2020 - 14:04 EDT

Monitoring

The application servers have restarted and are stabilizing. We will monitor briefly to ensure everything is back online.

Posted Aug 26, 2020 - 14:01 EDT

Update

We are continuing to investigate this issue.

Posted Aug 26, 2020 - 13:55 EDT

Investigating

We're currently investigating a large number of errors coming from our application dashboard. Logging into app.pactsafe.com is currently affected.

Posted Aug 26, 2020 - 13:54 EDT

This incident affected: Application User Interface (Service Availability, Authentication, Editor (HTML), Editor (PDF)).